Delivery

Delivery - Furniture

Hampshire Furniture is committed to providing you with an efficient and secure delivery service.  Free delivery is included to most addresses on the UK mainland. Orders are delivered to your front door (kerbside), or a downstairs room of choice, by our friendly and professional one-man Furniture delivery service. Most items of furniture will be delivered fully assembled, with the exception of some pieces with fragile parts.

Locations Covered

Our free delivery service is available to most mainland addresses in England, Wales and Scotland and applies to our standard 14-day delivery service only.

Unfortunately, due to additional courier charges, a surcharge of £50 applies to the following postcode areas in Scotland for all orders under £500:

AB, DD, IV 1-28, 30-32, 36, 40-49, 52-56, 63, KW 1-3, 5-14, PA 21-38,PH 1-26, 30-41, 49-50

A surcharge of £25 applies to the following postcode areas in England, Scotland and Wales for all orders under £300:

Scotland: EH, DG, FK, G, KA 1-26, 29, 30, KY, ML, PA 1-19, TD
Wales: LL, LD, SY16-20, 23-25, SA, CF, NP
England: NE, CA

 
We do not charge extra for deliveries to Central London.

We currently are generally unable arrange any delivery outside mainland UK, as we cannot find any delivery companies to do it for us. However there are a few exceptions to this, so you are welcome to contact us to ask if it is possible.  However there may be an additional charge for this.  If there is any problem with a delivery, this has to be dealt with by the receiver, and we as the sender, find the receiver will expect us to deal with it.  Unfortunately the insurance on the delivery is for the receiver and not the sender, and for this reason we are unable to deal with any claim.

However if you were able to arrange collection and delivery yourself it could be arranged on this basis.​​​​

Delivery Times

We know that you’re eager to receive your new furniture, which is why we seek to ensure your goods are with you as soon as possible. Items that are in stock will be delivered within two weeks. Any items that are out of stock or made to order will have a longer lead time. Detailed information about an item's lead time is available on the product page.

The courier company, will contact you directly to confirm the exact delivery date with you. Deliveries are normally Monday to Friday.  Weekend deliveries on occasion due occur, but are not automatically available.  The courier company will contact you to arrange delivery of your order 2-3 days in advance, with a 2-3 hour delivery slot. Please ensure that you provide a phone number when ordering, so our courier company can contact you to schedule the delivery. Delivery updates on your order may also be available from the courier company, so please provide a mobile number if possible.

It is essential that someone is available to accept the products on the agreed delivery date as items cannot be left with a neighbour or in a garden shed. In order for us to continue offering this free service to our customers, we need to keep costs low. As a result we can only make one attempt at delivery. If you are unable to accept your items on the first attempt, a second delivery charge will be levied.

If you would like your furniture to be delivered sooner than the standard 14-day service, we can arrange a faster delivery service for you at extra cost. Please contact us for a quote before ordering. Some of our furniture can be delivered on a 7 working day service as standard if in stock. 
 

Important Information